Valmy
My experience with customer service was quite disappointing. The agents seemed to lack adequate knowledge about their products, and to make matters worse, I received inconsistent information from three different agents. When I asked for the name of one of the agents, he spelled it as "Parl." However, when I called back after an hour and referred to that agent's name, the other agent had no knowledge of anyone named "Parl" in the office. It was frustrating to experience such inconsistency and lack of professionalism. Furthermore, it appeared that the phone conversation was not recorded, which could have contributed to the agents' lack of carefulness in handling my inquiry. finally, I asked to talk with the customer service manager and he solved my issue within two days after I wait a week. I hope the company takes my feedback seriously and works on improving their customer service to avoid such issues in the future.
I was super pleased with the service I received from IEE. The associate was very knowledgeable and helpful. When I made an error with my recipient, IEE was very patient and professional in handling my issue. I definitely would highly recommend using this organization to effectively cater to all your transcripts and evaluation needs. Nadine Francis
I was very skeptical at first to used IEE. The process was very easy as they had persons to guide you through unanswered questions. They delivered my documents just as how I had asked them to.i would recommend any and everyone to use IEE for C.E
Very quick service. Even though I haven’t ordered the expedited service IEE process my evaluation in 3 business days. I highly recommend them.
Excellent services and great team and I got my evaluation results so quick wasn't expecting it so early.thank you
We're on time
It is a very convenient and simple way to evaluate my Phd degree.
Am sorry, i was not happy with experience i had. Thank you.
Excellent service. Very quick and very professional.
perfect
I am happy with all the support given by IEE
I applied for an Evaluation for the first time, and the service was so quick and also the support was so polite answering all my questions. Really satisfied
Thank you so much for your fast and easy evaluation process. Fatemeh
It was fast and within the frame.
It was easy and efficient. Thank you all.
Prompt assessment and quality report provided.
IEE was very professional, prompt and efficient. They made the application/grade verification a breeze. I strongly recommend IEE. Pratha Atluri
Excellent service!
Thanks for you
Super
Work is quick and easy
Quick and timely completion.
Thank you for the fast and nice service. I appreciate it a lot.
I am very much pleased with your evaluation and quick response
Very fast and reliable service. I highly recommend it.
Fast and affordable
They're fast and reliable source you can trust.
very fast and very approachable! thank you!
Very helpful and patient and mostly informative of everything you will need and everything is done in time
The process was super fast Thanks
The way the evaluation is done for me is very fast and excellent.i like that conversation with with the staff on WhatsApp it is like just talking to a friend to solve the problem .I am pretty much impressed . aswered every question that I had in mind .Thanks to IEE .
Experience it’s very weak
I really love your service
though i have selected more then 3 days period my job was done within a week and it was hassle free. good job
I had a very positive experience with IEE Inc. The website functions smoothly and is user-friendly. The entire process was surprisingly fast, as my evaluation was completed in less than a day. I am grateful for the efficient service. Thank you.
I have applied for my PhD from China but after several attempts, I have been asked to get my CSSD number myself. The website provided is so confusing that it is not helping in any way. Regarsd
Great service.
The team was timely in their evaluation. I appreciated the prompt and helpful responses. The website is user-friendly but kept resetting as I was creating an order, and it wasn't clear that the order was saved so I started over. Overall, I had a very good experience.
Good working regarding evaluation
EXCEPTIONAL SERVICE
very efficiency:)Thank you guys!
My order didn't receive the college,which is Southern Arkansas University.
The whole process was completed much more faster than I imagined it to be over. I would really like to appreciate you for giving such a smooth and pleasant experience throughout..
Excellent experience with professional people
Professionalism.
Were great at answering questions was attentive
Wonderfull
On time.
I have done foreign evaluations with IEE. I have found them to be very reliable, very customer friendly and complete the evaluations in a timely manner. I have recommended several of my friends and they were very satisfied with the evaluations.
I had a fantastic experience with IEE. The customer service was excellent, and the product was precisely what I needed. Thank you so much for your help with my transcrpts!
I am very pleased with the service your staff has provided me. All the information was given and doubts about it were solved right away. The staff very kind and professional. I highly recommend you.
Everything is good But some information from watsapp I got wrong information .I think some staff didn't know your service process accurately .however your service is excellent .time to time replay .very cooperative .I will recommend your institutions for all
Excellent work Good job
Fast and accurate!
They were very quick to respond whenever i sent them a message.It’s very affordable and reliable.
I hope you are fine, My name is Tahir Habib Qureshi, and my reference/order # is 1632257367, I evaluate my education credentials from you guys and I uploaded all my documents including my Master's Degree and Transcript (Master of Computer in Computer Science ). I got an equivalency from the portal and I notice that you didn't consider my master's and gave me an equivalency of my bachelor's only. Please reconsider your re-evaluation and gave me a new evaluation after evaluating my all documents. For reference, I attached my both Master's Degree and Transcript here.
Didn't help at all.
Goood evaluation for students
I had an amazing experience with this company. The customer service was outstanding, and the product was exactly what I was looking for. Thank you so much for my transcripts.
Hi, Thanks for giving me the opportunity to provide the feedback. The website works as intended and easy to understand. The contact staff to whom I interacted was a bit rude and didn't pass the message to the evaluating team. The interaction and communication is not clear on emails.
everything is good
Awesome service. Evaluation done in short period of time frame.
good services
I am pleased with the review process, initially I was a little bit worried to mail my original documents because they were the only copies I had, but the IEE costumer service assuaged my concerns. They evaluate my document and respond to my revision request both promptly and efficiently. The original document also came back intact shortly after evaluation as they had promised. Overall I am quite satisfied with the service provided by IEE inc.
The feedback and responses through the live representative were prompt response.great customer service.
Thank you
You were fantastic. Keep going on. Best, Reza
My experience with iee was very smooth. Team was very supportive and helped me with the process.
Very good and quick service. I received the evaluated documents in less than 2 days as promised on rush requests.
Good in translation and time. But you support team did not respond to my request.
Very fast! My evaluation was completed in less than 5 days. Customer service can help you with any problem and is very responsive
Fast and perfect
I am happy with the service provided. They were prompt and professional.
The service is good. I received my evaluation report fast. Thanks.
Dear Sir, On behalf of University HUB, I express our deepest gratitude for the exceptional level of service, cooperation, and unwavering support you have extended to international students aspiring for higher education in the USA. Thank you so much. With best regards, Ravi
Excellent service and great attention to customers
Highly recommended! ★★★★★ (5/5) Your services are best and timely provided the evaluation result.
Very fast, reliable and knowledgeable staff! I was able to enroll on time. Thank you!
Very supportive and reply quickly.
very quick evaluation and customer service was responsive!
Quick and accurate Service
It was very fast, reliable and complete.
I personally had a good experience and I received my copy on time. The university did not received their yet. I do not understand if it's the University problem or if it hasn't been sent correctly. I hope we can solve the problem soon
The evaluation team support is excellent. It all comes down to quick evaluation and meeting customer satisfaction.
I am glad I chose IEE as my evaluator. The team is very thorough, trustworthy and professional. The customer support did not rest until I receive my FCE. I’ll have my FCE once I finish my EdD. Thank you IEE, I got more than my money’s worth.
Good
Very quick and easy service
Thank you very much for your help! I really appreciate your help! You helpef with my documents!
GOOD JOB GUYS
Hello, Thank you for your work, all done fast. It was found a little mistake in translation and I received email with new one. Will reccomend you. Good luck in your business
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