Frequently asked questions

What does the evaluation report include?

IEE's evaluation report will include an attestation of educational equivalency in the United States, an overview of your country, a list of supplied documentation, a document-by-document analysis, an attestation of institutional accreditation, a course-by-course analysis of transcripts (Course Report only), and a statement by the evaluator.

How long will the process take?

An evaluation generally takes about 3 to 5 business days for us to complete once we receive the application, payment, and approval of the documents.

If you need your evaluation sooner or guaranteed delivery date, we offer expedited services at the following rates:

  • Rush Service (3 business days): $50*
  • pecial Service (2 business days): $100*
  • Same-Day Service (all documents must be received by 11 am EST): $200*

*In addition to evaluation and shipping fees.

IMPORTANT: The above-expedited services will incur an additional NON-REFUNDABLE fee upon receipt & processing of the submitted documents either by post-mail, email & upload.

What is Provisional Evaluation report?

The Provisional evaluation is being offered for those who cannot provide the required type of documents. The basis of the evaluation is scanned/photocopies which are not typically the required documents for us to provide an Official evaluation.

Please be advised that the acceptance of a Provisional evaluation is at the discretion of the receiving institution or agency.

Can I request a revision or update on my completed evaluation?

Yes, you may order a revision by Signing In to your client portal and clicking the "Request Revision" option. You will be presented with a list of options that you can chose from as your reason to revise your completed evaluation report. Revisions will be issued up to 1 year after the initial evaluation report.

Yes, you may order a revision by Signing In to your client portal and clicking the "Request Revision" option. You will be presented with a list of options that you can chose from as your reason to revise your completed evaluation report. Revisions will be issued up to 1 year after the initial evaluation report. If there are any errors or irregularities in the evaluation report that IEE issued, clients will have 6 months to report the issue to IEE. Any errors reported after the 6 months period will be treated as a revision and require such fee.

Can I still order another copy of my report in the future?

We keep the evaluation report on file for 5 years.

To order an extra copy (emailed or mailed) of the completed evaluation report/s, you must log in to your account and look for the Order Extra Copies tab found on the "My Orders" page. To log in, please follow this link: https://myiee.org/login

In case you have any other specific instructions, please put them into the additional notes box found on the order page itself.

How long is the validity of the Eval Report?

International Education Evaluations (IEE) evaluations do not expire however, IEE will not issue any copies of an evaluation 5 years after date of initial evaluation.

Does my application expire?

International Education Evaluations will keep your file active for one year from the date you submitted your application, but you may request an extension if you need one by submitting a re-activation fee of $50. If you do not request an extension before your one year expiration and submit the required fee, your application and all documents will be discarded. After that date, all documentation and a new report fee will be required. The re-activation fee will keep your file open for one additional year. There will be no additional extensions.

Where will my evaluation be accepted?

IEE evaluations are currently accepted at any University where NACES member evaluations are accepted. If you are unsure whether an institution or employer will accept our evaluations, please contact them directly for confirmation.

Does IEE evaluate work experience?

No, at this time IEE does not offer foreign work experience and/or foreign professional history evaluations.

What evaluation delivery options do you offer?

IEE offers many different options for delivering evaluations and returning documents:

MyIEE Institution Portal (Electronic Delivery) $10. IEE has partnered with thousands of institutions, recruiters and attorneys across the United States to offer immediate, secure electronic delivery of credential evaluations and transcripts. Don't see your school on our Partner List? Connect shital@myiee.org with your admissions rep for a $30 refund on your evaluation total. If your school signs up for the MyIEE Institution Portal as a result of your introduction, we will refund you the cost of your Document or Course Evaluation!

Email $20 - IEE will send encrypted PDF copies of evaluations. Please indicate on your application where you would like your completed evaluation emailed.

Shipping
  • Domestic Priority $15 (US)
  • Domestic Express for $40 (US)
  • Domestic Overnight for $60 (US)
  • International Priority for $65

You may also send a pre-paid envelope with original documents.

**Please note, IEE is not responsible for any delays or damage caused by postal courier. You will need to contact the courier service directly with your tracking # for any questions.**

In-Office Pick Up- Charlotte - For clients in the Charlotte area, we offer in-office pick-up of your evaluation and original documents. Address: 7900 Matthews-Mint Hill Rd., Suite 300 Charlotte, NC 28227 Hours: Mon-Fri: 9:00 AM - 4:00 PM

What type of report should I choose?

The main difference between a Document Report and the variety of Course Reports that IEE offers is that the Document Report will not list individual courses, credits, or GPA; all other report options will. You can review our Evaluations Services page for more detailed information on the differences between the reports IEE offers.

Ultimately, it is the responsibility of the individual client to know what the institution (school, employer, or other) who is accepting the evaluation will want to see on the evaluation.

Document Report

The Document Report will give the U.S. equivalent for each academic credential you submit to us (e.g. high school diploma, Bachelor's degree, transcript, etc.) It will notate how long you studied and give a short description of your program and its entry requirements.

The Document Report is often used for employment, immigration, and education situations, where transfer credit and a Grade Point Average (GPA) are not required.

Education Course Report

The Education Course Report will give the same information as the Document Report - it will indicate the U.S. equivalent for each academic credential you submit to us (e.g. high school diploma, Bachelor's degree, transcript, etc.) In addition, it will contain a section that lists each course on every transcript submitted in chronological order, assign each course a U.S. equivalent grade and credit hours, and give the Grade Point Average (GPA).

The Education Course Report is recommended for education situations, where individual courses, transfer credit, and/or a Grade Point Average (GPA) are relevant or required.

Divisional Education Report

The Divisional Education Report will give the same information as the Document Report - it will indicate the U.S. equivalent for each academic credential you submit to us (e.g. high school diploma, Bachelor's degree, transcript, etc.) In addition, it will contain a section that lists each course on every transcript submitted, assign each course a U.S. equivalent grade and credit hours, and give the Grade Point Average (GPA). The coursework for this report will be sorted by level, in order to provide a clear differentiation between undergraduate and graduate level courses.

The Divisional Education Report is recommended for applicants interested in attending Graduate School, where individual courses, transfer credit, and/or a Grade Point Average (GPA) are relevant or required.

General Licensure Report

The General Licensure Report will give the same information as the Document Report - it will indicate the U.S. equivalent for each academic credential you submit to us (e.g. high school diploma, Bachelor's degree, transcript, etc.) In addition, it will contain a section that lists each course on every transcript submitted, assign each course a U.S. equivalent grade and credit hours, and give the Grade Point Average (GPA). The coursework for this report will be sorted by categories for easy identification of professional expertise areas.

The General Licensure Report is recommended for employment or Licensure situations, where individual courses, transfer credit, and/or a Grade Point Average (GPA) are relevant or required.

Accounting Licensure Report

The Accounting Licensure Report will give the same information as the Document Report - it will indicate the U.S. equivalent for each academic credential you submit to us (e.g. high school diploma, Bachelor's degree, transcript, etc.) In addition, it will contain a section that lists each course on every transcript submitted, assign each course a U.S. equivalent grade and credit hours, and give the Grade Point Average (GPA). The coursework for this report will be sorted by categories for easy identification of professional expertise areas, with emphasis on required courses for the accounting field.

A course syllabus of all the coursework taken must be submitted in order to complete this report accurately.

The Accounting Licensure Report is recommended for applicants interested in obtaining a professional Accounting License, since individual courses, transfer credit, and/or a Grade Point Average (GPA) are typically relevant and/or required.

Teaching Licensure Report

The Teaching Licensure Report will give the same information as the Document Report - it will indicate the U.S. equivalent for each academic credential you submit to us (e.g. high school diploma, Bachelor's degree, transcript, etc.) In addition, it will contain a section that lists each course on every transcript submitted, assign each course a U.S. equivalent grade and credit hours, and give the Grade Point Average (GPA). The coursework for this report will be sorted by categories for easy identification of professional expertise areas, with emphasis on required courses for the teaching field.

The Teaching Licensure Report is recommended for applicants interested in obtaining a professional Teaching License, since individual courses, transfer credit, and/or a Grade Point Average (GPA) are typically relevant and/or required.

Nursing Licensure Report

The Nursing Licensure Report will give the same information as the Document Report - it will indicate the U.S. equivalent for each academic credential you submit to us (e.g. high school diploma, Bachelor's degree, transcript, etc.) In addition, it will contain a section that lists each course on every transcript submitted, assign each course a U.S. equivalent grade and credit hours, and give the Grade Point Average (GPA). The coursework for this report will be sorted by categories with emphasis on the required courses for the nursing field, and it will include clinical experience when provided by the applicant.

The Nursing Licensure Report is recommended for applicants interested in pursuing a career in the nursing field in the US, since individual courses, transfer credit, and/or a Grade Point Average (GPA) are typically relevant and/or required.

How much does an evaluation cost?

The evaluation service fee varies by purpose. Please visit https://myiee.org/pricing for more details.

What If I decide to cancel the evaluation?

What If I decide to cancel the evaluation? If you apply for evaluation and then decide to cancel, please email admin@myiee.org with your reference number and reason for cancellation. If we have not begun processing the evaluation, we will be able to refund you less a $75 non-refundable application fee. Please keep in mind, all expedited processing fees (Rush Service, Special Service & Same Day Service) are NON-REFUNDABLE. If the evaluation and/or translation has started processing, no refund will be issued.

Do I have to pay the evaluation fee for each credential I submit?

No, the evaluation fee will cover as many academic credentials as you submit for evaluation. This is part of IEE's Simple Pricing guarantee. However, IEE does charge a verification fee of $50 per credential if the documentation received for evaluation is not coming directly from the issuing institution.

How much does a translation cost?

Translation Service fees are $60 per page.

What's the documentation that I need to submit?

Please see the link for the complete list of the required documents you need to submit: https://myiee.org/documentation-requirements

Should I submit my Diploma?

Yes; if you have received a degree from a university, you must supply us with a copy/scan of the diploma/degree certificate. Otherwise we may not be able to prove the degree was conferred. In the event that you cannot obtain your degree certificate, if your transcript states that you received the degree, that is generally acceptable for evaluation purposes. If you cannot obtain your degree certificate and your transcript does not state that you received the degree, we will need to obtain verification from your university that you graduated and the degree was conferred.

How can I submit documents?

IEE prefers to receive transcripts directly from the issuing institution by email to records@myiee.org.

Documents may also be delivered by courier to:

International Education Evaluations
7900 Matthews-Mint Hill Rd, Building 1 - Suite A
Charlotte, NC 28227

IMPORTANT: Write the reference order number on the envelope. The reference order number will be given after you have completed your online application.

Are you going to return my documents?

Yes, we do return your original documents via mail, along with your completed evaluation.

IMPORTANT: If you send us your original documents and want them to be returned to you, please indicate so on your application under the "Recipients" Section. Original transcripts received by IEE from issuing institution become the property of IEE and will not be returned to the applicant.

Can I send my documents via email?

If scans of your diploma and transcripts are what you can only provide, for now, we can proceed with a Provisional evaluation.

Please be advised that the acceptance of a Provisional evaluation is at the discretion of the receiving institution or agency.

In the event you would like to revise from Provisional to Official Evaluation, a revision fee will apply.

Should I submit original documents or upload scans?

Official Evaluation - Education/ Licensure/Employment
IEE requires all transcripts to be originals or sent from the issuing institution. If your institution is not able to send us your transcripts directly, you may submit your own original copy for consideration. Please note, credentials submitted to MyIEE by the applicant will be subject to an additional Verification Fee. Photocopies or uploaded scans of diplomas and degree certificates are preferred however, IEE reserves the right to request originals to be submitted at their discretion. IEE also reserves the right to request additional documentation or verification of a credential, should we feel the need.

Accounting Licensure Reports require the applicant to submit a course syllabus for all courses taken in addition to copies of diplomas and original transcripts.

IMPORTANT: If you send us your original documents and want them to be returned to you, please indicate so on your application under the "Recipients" Section. Original transcripts received by IEE from issuing institution become the property of IEE and will not be returned to the applicant.

Official Evaluation - Immigration/Military
USCIS accepts evaluations based scans/photocopies of documents therefore IEE will waive any Verification fees for uploaded credentials. IEE's Immigration & Military evaluations state they are for Immigration/Military use only.

Provisional Evaluation - Education/ Licensure/Employment
IEE will accept uploaded scans of documents for Provisional Evaluations when an Issuing institution is closed. Applicants will need to submit official documents to IEE in order to upgrade their evaluation to an official report. Official upgrades will cost $50.

What is MyIEE's Transcript Concierge Service?

We know requesting original documents can be a hassle! MyIEE takes the frustration out of your experience with our Transcript Concierge Service and makes it EASY! Simply fill out the Request for Academic Records and upload it to your application and let us do the rest! Please note: MyIEE's Transcript Concierge Service will incur additional non-refundable costs per credential and is NOT included in our evaluation processing time. In some instances, issuing institutions may not allow IEE to request documents on behalf of individuals. In such instances, customer will be notified by phone immediately and your MyIEE team will work with you & your institution to ensure documents are secured in a timely manner.

Pricing: $100 per credential

How It Works
  • 1. Fill out the Request for Academic Records and upload it to your application.
  • 2. You will receive an invoice by email from our Customer Support team.
  • 3. Once payment is received, your MyIEE Transcript Concierge will make three attempts to reach out to the appropriate authority using the most current contact information available over a 3 week period beginning the day payment is received. Please note the MyIEE Transcript Concierge service may take 2-4 weeks on average and may take up to 6 months in some extreme instances.
  • 4. You will be notified once your transcript has been received, your application has been approved and sent to the MyIEE evaluation team to begin processing.
  • 5. Receive your evaluation in 3 days or Less!

What happens if my school does not respond or refuses to work with MyIEE Transcript Concierge? If MyIEE has not received any communication from the appropriate school/authority, we will notify you so that you may request the appropriate documentation to be sent to MyIEE through a verifiable method. We will wait a maximum of 6 months for a satisfactory response to our requests. Please keep in mind, the MyIEE Transcript Concierge service is non-refundable and dependent on the responsiveness of third parties; opting to use the MyIEE Transcript Concierge does not guarantee the response and/or response time of your issuing school/institution.

What is IEE's policy on Fraudulent documents?

Should inauthentic and/or fraudulent documents or credentials from a diploma mill be submitted for evaluation, IEE reserves the right to deny the evaluation and will alert the intended destination of the evaluation. If you submit fraudulent or altered academic records IEE will not return them to you. No refund will be issued. IEE is obligated to share your name, date of birth, country, and institution name with all other NACES members in the event of confirmed fraud.

What if my documents are not in English?

If your documents are not in English, you must have them translated by a Certified Translator - IEE will not accept translations done by the client, a Notary Public, or any translator who is not certified.

Generally, if the translation of your documents is done at a university in your home country or by the Embassy there, they are acceptable.

IEE does offer translation services which may be added as an additional service on our application.

What is a transcript?

A transcript is a list of all the courses/examinations you took during your studies. It should list the name of each course/examination and the grade you received for it.

Do I need to submit my high school credentials?

Even if you have completed post-secondary education, some institutions still may require you to show your high school on the evaluation. It's best to go ahead and submit high school documents to IEE to ensure your evaluation is as comprehensive. In some instances, post-secondary credit may be awarded.

What is the difference between a translation and an evaluation?

Translation will convert your documents from their original language into English. A translation will not state what those educational documents are equivalent to in the United States.
Evaluation will state what your education is equivalent to in the United States. Your educational documents must be translated before we can evaluate them.

What is the definition of a page of translations?

A page is defined as 250 words or fewer, including numbers on a single sheet.

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