“Great customer service and reliable company”
Valmy
Valmy
Thanks to IEE.They did my educational evaluation very professionally.
They were very fast with my evaluation and the support team was very kind.
The process went quick. All progress was notified by email. Actually, I searched several sites, I am satisfied with IEE. Fast, Exact and low cost. It was faster than I expected.
Through the IEE Inc. my credentials got evaluated in the US, and help me a lot to get the privilege in my job. Thank you and God Bless 💕
IEE customer service agent was helpful concerning what I needed to do in order to have my documents evaluated. The email communication was ongoing after I submitted my documents so I knew what stage of evaluation IEE was at. There was a delay in the processing but I was notified about it and received my package in good condition and the evaluation was satisfactory.
Excellent work
Am satisfied with the review which took minimum time than expected. It is my hope the university will be satisfied with the GPA evaluation and looking forward to joining FGCU early next year. Regards, Thank you.
Fast response, professional, but a bit pricey. But overall it is worth it.
Everyone is so accommodating. I had no issues getting my transcript evaluated. Also, they made me save money on translation services. Thanks!
Excellent customer service, and a quick and professional evaluation
IEE is an officially recognized Education Credential evaluator and is linked to several US Universities. They provided me with a quick and easy educational evaluation at a competitive cost and shared the evaluation to the Universities I requested. The IEE Call center was professional in providing me with up to date information about my completion status and promptly shared the online address and payment form in order to send back my originals to my home address.
Excellent customer service
The service rendered was impeccable! The agents kept in touch all aspects of the evaluation process. They made sure that all the required documents were submitted for a coherence. The correspondence sent were clear and helpful.
First , I would like to say a big thank you to the organization and whole team . And special appreciation to the customer service ( zera , Zoe , RJ , Val ) for their sharp response and not getting tired of my enquiries considering my evaluation. I am so impressed with the update and evaluation feedback . I hope everything works out fine so I can always refer international education evaluation for my friends and family.
Very intuitive site, great follow up and communication.
Reliable and quick response
Great service kept me well informed regarding what was needed etc. Replied to emails within a couple of hours
Excellent Service
Very good customer service , Good job 👍
I found the staff at IEE was very helpful
I think the service is great and it was done very quickly. My only issue is that paying $40 for an extra copy that is to to be sent electronically seems a bit excessive due to the fact that it is electronic. That price makes more sense if it was a few months after the evaluation has taken place but not a few days after the evaluation has been completed. Other than that I think it’s a great service
The (IEE) team represents among the highest levels of customer service I have experienced. Information was accurate, responses to queries were very fast. Great customer support from beginning to end of the process. The team are really informed and go the extra mile at every stage. I would recommend them unreservedly.
I am so very satisfied with the service. The staff I talked to prior to purchasing an evaluation was so very helpful. Great customer service! The process was fast. I was able to submit my evaluation timely. I got a provisional evaluation pending submission of my original hard copy while I wait for it from my alma mater in the Philippines. The provisional document was enough to fulfill my initial need for a job I was applying for. I looked at other providers and was disappointed with their response of either no answer at all or do not even want to entertain me for a provisional evaluation. Thank you much IEEI!
My report came back with a mistake of the country and i called to let them know, so we can get it solved. and instead of the women on the phone helping me, she wanted to get rid of me and just told me to send an email instead, which i did on friday and its almost a week and till now I haven’t received any reply!!!!
I rated 5 stars but online chat support should have done better. Evaluation service found to be very professional and quick, yet accurate. my initial engagement with online service was also very responsive and informative. but did not provide accurate information as it should be when it comes to document requirement. i.e online support person firmly said original documents are a must and needed to be mailed in. But after registering with USPS, your office called and asked if I want a provisional report by using electronic copies - which is what I wanted to do since the beginning because I do not want to send my original docs via mail that pose risk of getting lost and this is almost impossible to go back to my country to get again in this particular situation. luckily I was able to retrieve the docs and processed with provisional . Thank you for your excellent service. Wish you more success in the future.
IEE good company and professional fast and safe secure , thank for everything i wish the best for this company .
Well, to say I am happy with the services of IEE is an understatement. I appreciate your services and would not relent to refer any one I know that needs such services to IEE. The chat agents, telephone and email agents are all awesome. Thanks you so much.
It was a pleasure to do my evaluation with International Education Evaluation. It was fast and very professional. Thank you!
Hi I am from India. I don't understand what you mean by sending transcript from CBSE? CBSE never sends transcripts. Only High school can send you our original transcripts so why IEE keeps on asking for original transcripts from CBSE? It would be great if you could answer my question. It would be helpful for my friends and siblings to get their evaluation done from IEE. Thank you Pranav
Excellent customer service..... very prompt, timely and professional evaluation. Definitely recommend!
Fast and efficient
I'm going to give them 4/5. The prize is crazy but resonable. Any where you go for your Foreign Transcrips to be evaluated are expensive. The process is easy and it has an online chat box with a costumer service that will help you out. Got all my questions answered and I was guided on how to get my documents done. The documents I requested arrived on time but the only thing I did not like is that they made an error on my transcrips. Overall IEE was good.
I did not get a complimentary report of the review and so I am unable to give my feedback.
For me, it was my first experience of degree evaluation and International Education Evaluations worked as excellent as possible. Their evaluations are very fast and affordable and they are very responsible. I would like to thank them to send my evaluations faster than expected. I highly recommend them and I will do my future valuations with them.
Very fast and communicative
Very professional.
Going through the process with IEE to complete my credentials was smooth sailing for me. I had a representative from the beginning to walk me through each step and assistance was given in other area for smooth transitions. I love the fact that when I sent out emails for clarity, I got quick responses as well. Everything was excellent for me. Best regards, Shawna
I'm not satisfied with the rating.I graduated with a second class upper division but you rated me a 2.94 which is clustered as a second class lower division and my request for reconsideration has not been answered. This has costed me an opportunity for furthering my studies Ref .1408166
Iee was very helpful and process was very quick.
Very efficient, their turnaround was prompt and swift! Very easy to reach as well, excellent customer service! I'm very satisfied as they've also been very helpful during a time which has complicated everybody's life!
Professional standards and reliable
It was fast and good. I’m happy with my evaluation
It was so good evaluation and I go accepted
Excellent and proactive communication. I was treated like a royal!
great experience. people are very accommodating and always updates me.
Everything is Good, Processing and all but there was a problem with Requirements and Customer Service. But it was all good. Customer Service asked for requirements given the email but during the fill up of my order, I opt to choose to upload my own files given from my college to your evaluations but Customer Service and an email was sent to me asking for my college to send it to you but it was all cleared as I told them I opt to choose to send my files to you myself. Maybe a misunderstanding or did not view my order but its all good. My Files were evaluated and thats what I needed. Thank you and hopefully this review can help you improve
Straight forward process. From what I discovered, IEE is the cheapest option out there. Recommended!
I had a bad experience, not able to get answers but they are quick to charge you. Very dissapointed with the consecending approach of the call center employees.
Professional, in time, great customer service support! Thanks
IEE is best in my view they took short time and done my evaluation very effectively course by course.
Their work is on time.
Honestly, I am so impressed with IEE's service delivery. Their online customer service is top notch. Among the evaluation body I have attempted, IEE is the best. A special kudos to one of the customer service representative named Ana. She was able to help me through my thick and thin period while processing this. Turn Around Time was wonderful. I will recommend IEE over and over to thousands of people. A job well done.
Given that education credentials come from foreign countries, in my case thousands of miles away, I certainly expected that my documents would be treated appropriately. To my surprise when IEE shipped the documents back, the documents were shipped in a soft envelope that was then stuffed by the carrier into my mailbox. I expected at least that the documents would be shipped back in a standard cardboard envelope, but no such thing happened. Given that the cost of the envelope is not even a factor, this attitude shows nothing but sloppiness and disrespect.
Hi I am from Indonesia. Initially I had no idea about NACES evaluation. Yet IEE hepeld me alot with so easy to understand web interface. What's more is their prompt replies were so encouraging, considering 12 hours time difference. Even after order is finished they keep the communication on going. You can trust this folks for professionalism and their values of service. Stay safe God bless!
Fast and easy process and delivery.
I have received an excellent service with outstanding professionalism, I like to say keep it up and thank you for your service.
Quick, accommodating, responsive. They did have a misunderstanding about which evaluation type was needed for my international masters program, but this was remedied quickly and caused no delays.
Such good service! I received updates along the way about my documents and they worked faster than predicted!
I found IEE efficient and effective, on time, good customer service every time I called and spoke to representatives.
Excellent service.
Accuracy is 100%
To whom it may concern, I am highly disappointed with your evaluation outcome, Your evaluation result was based on Racism..... Stopping Black People from going to School HND in Nigeria is a four years program, equivalent to a degree. One who does not have a degree cannot apply for PostGraduate... International Institute of Journalism is affiliated to the University of Maiduguri.... Own and founded by Ngeria Union of Journalist..
Their service is exceptional! The employees are also very helpful.
Prompt responses and fast delivery. Wish the prices would come down a bit but rest is good. Thank you for the service.
It was a great experience and am glad to had this opportunity, I encourage anyone to use IEE
fast, easy and affordable
The service I received was very favourable and it was rather easy to communicate with the IEE representatives because they were prompt in responding to queries v ia email or telephone. call.
They really do not know their work you should know your bad work can ruin the life of a person. It is recoirment 8f the employer thanks to you I did not got the job. 2 years of education completing 3 semesters does not worth to you. If you do not know how to contact to a institution its your fault not ours that is the reason we pay you highly disappointed will not recommend.
I always take my documents that need translation to this bussiness. They deliver on time, very professional and kind with all my questions. I highly recommend them.
Very fast, responsive, helpful, easy and accurate. It was an amazing experience for me.
Thanks a lot . its worked. its wonderful services.
Great service and communication through live chat and email as well as the flexibility regarding document submission for evaluation reports during Covid times. Keep up the great job!
Excellent and professional customer service and support.
Did an excellent job in the evaluation. Most grateful.
VERY SWIFT AND EFECTIVE
The service was excellent. A bit delayed though.
It was great working with you. The documents were sent to you and you evaluated within 4 days and sent them to my institution in USA. I high recommend you.
The best ever! Keep it going!
I am very satisfied with your excellent skills. This is a very good evaluation well translated
Amazing work! They helped me even before I created my account with all the possible questions I had, the website is really nice and modern, I chosen them because of the website first, and then the help I received by chat was incredible, I received everything I paid for exactly in the time-frame they gave me, really nice people to work with !
great customer service! always supportive and available! highly recommended! Thank you.
The service received from Internationa Educational Evaluations is unsatisfactory for the following reasons: 1. IEE recommended the translation service which hasn't accurately translated documents. 2. I complained about the evaluation r from the IEE representative and was referred to a website and some organization that doesn't seem legitimate. The reason for questioning their validity is following: evaluator reasoning and facts are not backed up by the website or the organization in question . 3. I requested an itemized bill because I don't know what service did I pay for. At the end it looks that the organization took foods but acknowledged in the letter that the evaluation is not completed due to a of original documents. So, why would a legitimate business collect the payment knowing that they won't be able to provide service they offer? I believe that I will pursue this issue on the higher level because I'm really disappointed with the service revived from International Education Evaluations.
Everyone did a great job, Thank you very much.
Prompt and professional best describe what they do at IEE.
The customer service team is very patient and helpful. They are present for assistance at all hours.
Fast Evaluation Thank you
Awesome and in time loved it. Thank you.
The customer service team is excellent. They are always quick to respond to my requests and are always customer-centric. I want to thank customer support CJ for his excellent help and witht the support of IEE，I can finish my NACES evaluation in 4 days. It is really an excellent experience. Thank you!
Very good job
Had a very quick turnaround and proactive communication based on requirements and documents. It's been a pleasure.
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