“Great customer service and reliable company”
Valmy
Valmy
Excellent prompt and professional service. Transcript and translation were quickly accepted by my college. Highly recommended.
Documents were evaluated on time.
Extremely fast service using IEE was satisfied
During the process of evaluating my documents, all questions were answered accurately and quickly, and the work was done as soon as possible. The very positive point of this institution is its quick and online response.
I sent them an MD( medical doctor) degree diploma and transcripts( I am from Iran) and they have evaluated it as an undergraduate degree! I think it is really offensive , I am a medical doctor snd they say it is undergraduate degree, I asked them to write the evaluation as A, A-, B, B- and … but they have only included A,B,C,D . their evaluations are worst
You suppose to contact my university to request my certification but instead you contact me to contact my university and request my certification. And the university refused to send me anything unless it’s I have an official request and I am living in USA very far away from my university so i had to contact my friends to go to the university and I paid 100$ so they can send it in addition to the 160 for the your office fees
It is great! I was very well assisted and got a quick response. I am very pleased with your services. Thank you! Regards, Beatriz Konrad
Always relyable. Always on time.
done very well.
Awesome service
Fast and reliable service
I am frustrated by the way you have written up the order. University of Oxford does not do credits and GPA- your write up does not indicate that you have verified that it is a first class degree. Your standard write up implies that an organization can get a more full report than I ordered. There is not a more full report- you should explain that in your certification. I don't have your full report because Oxford's system does not work like other Universities. As an international company- your report should indicate that the verification of the degree is the full verification. Your report make s a point of saying that there will need to be a more thorough report if it is to be fully certified. But, as I am sure you are aware, an Oxford degree does not include credits or a GPA so no more "thorough" report is possible. Please indicate on my certification that no further action is required and that you verify fully the degree and its authenticity.
Excellent service, all my emails were answered right away once my paperwork from the University was received. The evaluation was sent by email and my documents were mailed in less than a week.
Terrible service. I paid for rush delivery with extra fees and no one contacted me for a week and didn't deliver the evaluation on time.i had to contact you everyday and still there was no followup. I was going to miss my deadline for application simply because of your incompetence and lack of consideration. It took more than 2 weeks for the final product after daily calls to your customer centre. Your teams don't care at all about the work and are exploiting the students mentally by putting them in situations where they miss applying for a full year because you cannot communicate or followup for services that you are paid exorbitantly for. I will never ever recommend you to any student and make sure to tell everyone I know never to use IEE
Fast, cost effective,nice chat service
Great service, quick and exhaustive answers
The process got delayed for a bit but after that, everything perfect. I got my transcript ready in less than a week and my university received it in less than five days
Hi there, I'd like to thank for translating, evaluating and sending documents to the agreed destinations. It was received in time and done very professional - overall i'm happy with the expirience and service received. I'd like to mention a few things that could have been considered as a constructive feedback: - Initially navigating in the website was not intuitive, with multiple options to answer number of key questions. For that reason had to interact with two agents via chat and a few more via email. - Multiple agent comments created misunderstanding about which way to go and raised questions instead of answers. - At first I saved my application after the first session, but next time i had to revisit almost everything and update multiple fields because it didn't save. - I was almost charged extra (requested by mistake i guess) for document translation while it was already payed via the website. - the services overall are not cheap, but i respect the nature of the supply and demand. - I needed my original documents back and it was not easy to request the shipping back, the only option was available 65 USD - I'd say it is steep. Best, Alex
I had an issue with my display name on the evaluation. My name is unconventional from American standards as it comprises of a prefix (American equivalent to first name) then my actual given name (American middle name) and finally my last name or family name. So when signing up for the account, I entered my name as Abdullah Khan, omitting the prefix "Muhammad", thinking that it would be of no consequence and that my name on the evaluation will be picked from my official documents instead, but that wasn't the case. Now I am supposed to pay $50 for this correction. Other than that, their service was brilliant, with a timely delivery and a very responsive staff.
It was very fast. Thank you
Excellent Service
The service is fast. Customer support is 24/7. The translation is meaningful. Appropriate wording and expression are used. No mistakes in translation were found. Fully consistent translation. I strongly recommend this service and use it again if needed.
I asked for an evaluation for just my university transcript, but for some reason you also asked for my highschool documents, and when my school sent them you kept saying that they were sent from an unverifiable email. My problem was only solved when I made it clear that I don't want my highschool documents to be evaluated. These problems caused my evaluation to be sent only 2 days before the deadline, so you can imagine the stress I endured during the whole ordeal.
Worst evaluation service ever. The team did not actually equate my hard earned Doctoral degree to anything. To be perfectly honest, they evaluated and equated it to “training”, which is basically nothing in the academic world, despite the fact that my degree had already been evaluated and deemed equivalent to its US doctoral counterpart by another agency that follows follows AACRAO evaluation guidelines and is a member of TAICEP, NAFSA, EAIE and NAGAP. I even provided them with a copy of the evaluation report to make life easier. Also, the team didn’t follow any of our initial agreements over emails. Finally, they didn’t stick with the 3-day deadline falsely advertised in the website. Honestly, I feel tricked by this company and I would like to request a refund or a review for my report# 1632243222. I totally disagree with the report result.
Great company and great job! Everything is done quickly, thanks. MS Education LLC
Speed of doing evaluation is so excellent.
Great support from the team and quick evaluation results.
thnk you, it was pretty fast
IEE is very effective and timely. The customer support is very satisfying. Thanks for the good job.
The service is excellent and the team is available to listen you since the start to the end of the process 😊
easy navigatable webpage, super fast processing
Customer service was exceptional and also my transcript was evaluated very quickly.
Thanks to IEE I was able to efficiently report the evaluation to my university in a very short time.
You guys are good. Thank you.
Great service!
Fastest evaluation processes I have ever seen.
You guys are fast
Thank you for leting me say what I feel. I was totally shoked with the evaluation result when i recieve the copy.with my college diploma you put me unto high school diploma.so i am so disapointed with your evaluation.I am disatisfied.
They were thoroughly familiar with the conditions of degrees in my country, answered all my questions quickly and finished the evaluation in less than 3 days.
fast and patiently help
They normally provide equalency by basis of admission requirements, suppose master requirements minimum 2 year maximum no issue so they follow minimum and if master base on 3 year they give you bachelor's degree even previous education is 16 years 120 hours, they not do equalency viva credit hours l. They have different pattern not same standard pattern for all basis on each help desk and seems don't have training about what's the credits hours.
Fast and easy service provided for credential evaluations
Thank you very much for your Services
Very good customer service
After ordering my evaluation, I was informed that it would be impossible to produce the evaluation without submitting a copy of my testamur in addition to the transcript I supplied directly from my university. I spent nearly two hours in a chat with a very slow-responding customer service rep who insisted I must supply the testamur and that the evaluation could not possibly be produced without this document. So I, of course, went to my university and requested they produce a digital version of my testamur. While I awaited this, to my great surprise I received an email from IEE informing me that my evaluation had been produced and my order completed. This meant that the hours I spent being misinformed by customer service and the money I spent having a digital testamur issued were a complete waste. I had also withdrawn my application for the job that I needed this for, as it would not be possible to have the evaluation on time based on the false information given to me by customer service that a testamur was mandatory. The only plus side is that I now have the evaluation, if it ever becomes useful to me in the future, and I don't have to deal with IEE ever again. A waste of time and a waste of money.
It was quicker than I was expecting. I received my documents evaluation the next day instead of the 3 days they promised to me Very pleased.
Thank you MyIee It was a speedy transaction. I love how they keep you posted with your docs.
Fast evaluation and the response from the team regarding all the questions. I'm very much satisfied with the process and conversation I had with the team (many times), so supportive and friendly. My hearty thanks and wishes for you. I also suggest my friends to go for IEE Evaluation
The responsiveness was excellent. The only problem was that there was no possiblites for deleting extra/unwanted orders.
Good Job!well done
Fast delivery. Will recommend.
I am completely satisfied with timely completion and proceedings updates at each step received at email. I appreciate positive anticipations.
Very good
Thank You Team IEE, My evaluation completed within three days after verification.
Hidden cost. IEE does not make it clear what extra copies would cost to their customers and even their website do not make it clear. IEE just will charge $50 for ONE extra copy sent by email. If you consider IEE just because their initial evaluation fee sounds affordable, you should be careful. There are hidden cost in future when you need your first extra copy.
They process the reports in Tim
It was great and my questions were answered
Process was easy to complete and team worked efficiently to complete my evaluation
Order arrived as requested. Would have been better if it came earlier. Thank you IEE
Response is fast. Evaluation took just 3days. They delivered evaluation report on same day to institution. I refer to all my friends and colleagues
Great services and quick response.
I am completely satisfied with the service IEE provided. It was fast and efficient. Thank you!
Thank you! “MyIEE”
I love the fact that as soon as the site comes up you can talk with someone in the chat. The service was really good, I spoke with one agent and she was really knowledgeable, plus, plus for. My transcript was evaluated really quickly which was awesome. Love everything about IEE, woukd definitely recommend to others. Keep up the good job!!!
I think different people respond to various enquires made by email, thus the responses may not be clear or may be confusing at times.
Thanks from IEE for assisting with my evaluation and the greatest part is that any time when I was asking questions there was someone to respond me exactly and correctly answer. Thanks
Fast and accurate and responsive
IEE has a great customer service . They do the same services of education evaluations but much faster and easier process compare to other organizations.
The process was frustrating at times. I had difficulties with my first scratch card. However, I will say the team was supportive for the most part. My only feedback is to show more compassion in chat connection. I felt one representative kept repeating the same thing over without checking my account in great detail. The email I received from another representative is what encouraged me to continue using the service. Nevertheless, I thank IEE for their professional services. The cost is very high but I am happy with my results.
Great customer service and good communication. I cleared all my doubts before sending my documents and their response was prompt and evaluations were quick. Since I paid 2 times for shipping(one prepaid shipping label was also sent by me),they were honest enough to tell me so and convert that into an email copy of my evaluation.Good service.
very good
Great job on the quick turnaround service.
Thanks for your prompt response and I was really impressed with IEE services
They did my evaluation on time.
Very fast and was easy to cooperate
Excellent at customer service
Excellent
Quick, efficient, easy to understand.
Honestly besides the online customer service staff who were so nice and helpful, I am extremely disappointed in this service and regret the money I paid for such insufficient service. Luckily I was the first of my group of friends who wanted to use this website and this service and thus was able to tell them about my experience so they could use another website and not this one. For further evaluations of my coming scores and full program transcripts, I decided to go with another organization within the NACES eventhrough I'd have to pay the full price. Overall, I thank the nice online customer service staff who listened and guided me, but I regret every penny spent in this website and all the lost resources, and hence would never recommend this to anyone.
Amazing service, fastest delivery
IEE are composed of professional personnel who are always willing and open to assist the needs of the clients. I am very pleased with their service. The communication was smooth and the team assisted me in all my concerns. Kudos to IEE!
Very prompt and professional. Easy process!
I was very disappointed. Because they made me paid like 2 times 80$ one for the evaluation and another for sending the high school diploma
I received it immediately which is I love
It was really good and quick.
Fast and to the point!
Efficient, easy to contact, great customer service and prompt and clear communication.
It was good and very fast
fairly quick service and very responsive over the chat if you have a doubt.
Great service + awesome team!
Our customer support team members are available to answer your questions
24 hours a day via chat,
phone and email!
