“Great customer service and reliable company”
Valmy
Valmy
The service they gave me was excellent. It was comfortable and fast. I received my certificate in the terms that IEE promised, on time and I had a continuous follow-up by email. Thank you very much.
most of the universities are not accepting iee which is very frustrating.
They are very nice and very friendly. Their evaluation doesn't take time.🙂
IEE provides a high-quality product. The documentation and evaluation deliverables are very good and produced in a timely fashion. Historical requests have been delivered quickly. The last request where I quickly realized I already had a high transcript processed was handled very poorly. I would rank IEE as one of the worse Customer Service experience I have ever experienced. On a total of 3 phone calls, I waited on-hold for Lily and/or a customer service person for a combined 90+ minutes. As a customer I was left with the perception that Lily purposely left me on-hold for an extended period of time. On multiple occasions, employees just hung up on me. This behavior is very unprofessional and rude. During my conversation with Lily she appears to "Lecture" me about customer service and website development and I should read the website. I have 30+ years in the IT industry and worked for fortune 500 companies so I understand the concept of customer service and web development. I have reached out to the various college I am working with right now in the Charlotte area and shared my experience with IEE and with my associates I work with in the IT industry. I am fine if Lily and IEE needs the $202 more than me. In summary- IEE gets an A+ for producing a quality produce and F- (minus) for customer service and customer satisfaction.
The evaluation of my credentials is so fast...Thank you so much!
The team was very helpful. I received quick response from your team. It was excellent
They are fast at both generating IEE reports and customer service.
+Fast replies -Some communication issues
My schools have not received the copies that I have sent them and are still requesting them from me after several months. I have paid so much money and spent too much time on this. I wish I had used a different company at this point.
My experience with IEE was really supep and fast, the customer service support was highly outstanding, thanks to trained agent like ACE, CJ and delivery period for me was unbelievable. I got my evaluation a day after IEE receive my transcript from my institution. Please kindly device a means by which schools receive this evaluation on time and possibly keep your client abreast of this development, Cos there was a little delay in my case
Please be aware!! This company sent my evaluation to a wrong school address and asking me to pay extra 50$ for their mistake. They released my personal information to wrong institution and I will be contacting a lawyer for it.
Great communication, very satisfied with the result.
Service was efficient and extremely fast. The staff were helpful and the overall experience was very pleasant. I was very impressed with the service I received and would highly recommend them to anybody requiring assistance with their transcripts.
Always on point and ready to help their client .
Awesome service👍😃
Very prompt and professional
Your offer excellent service with excellent satisfaction to the client, I personally appreciate how sharp your are,calmness/cheerful of customer care and available all the time .your the best service provider
Exceptional experience with your institution
Your team was great. They responded to all my mail on time and my evaluation was done on time as stated.
The service was okay. Got my evaluation within the time frame stipulated
This was an excellent and effortless experience getting my Canadian transcripts evaluated. Customer service group was excellent in responding inquiries right away. Thank you.
The service provided by International Education Evaluations exceeded my expectations. Not only were they able to have my credentials quickly and accurately assessed, but they also responded to my queries in a very timely and polite fashion. I will recommend them to any International student or person in need of having your transcripts evaluated. Thank you IEE!
Good job done by myiee! Received documents timely
I am very satisfied with International Education Evaluations (IEE) service. They are very professional and super fast. I’ve got my education credentials evaluated and received within 48hrs. The customer service is great too. They walk you through start to finish. I highly recommend IEE.
Fast, efficient and great customer service.
Impressive evaluation! And only requires academic records from my Nursing School that makes everything easy.
A todos os brasileiros que estao pensando em procurar uma empresa que faça uma traducao de qualidade, eu indico a IEE, fiz o pedido para 3 a 4 dias, eles me enviaram no segundo dia, profissionais de qualidade, foi tudo certo, meu objetivo era validacao do diploma e nao tive nenhum problema com a validacao, foi uma experiencia boa e continuarei usando os serviços deles.
Customer service is great! Got someone to help me right away if I have concern/questions. The processing time is excellent.
My evaluation order was completed in a timely manner and I am very satisfied of the result. There wasn't any issues at all. I like the option to communicate with IEE through the chat on their website. It helped me a lot and was one of the reason I chose this company for my evaluation needs.
I asked IEE to evaluate my French credentials to obtain a visa. It was very easy to get answers to my questions and resolve a certification issue. The translation and then the evaluation were done very quickly.
I'm extreamly happy with your service, complete process was done on time.
It really gives me an update and I visualize where I'm at when it comes to the submission of all requirements.
The review of International Education Evaluations, Inc. was expedited quickly. It is detailed and comprehensive and staff representatives reliable and receptive. I give a 5. Thank you. Sincerely, Maxine Marsden Nee Atkinson
Efficient processing, easy-to-use interface, and excellent help via the live chat function. Highly recommend!
The evaluation was very fast and affordable. IEE has qualified and experienced customer service team that was ready to answer all questions about my evaluation. Excellent work. Will give them 10/10 recommendation for all education evaluation services.
It good for response from your side thank you
Quick and excellent service. Sure I will recommend IEE to my friends.
Credible and prompt work done on my evaluation.
Very thankful
I sent my information via the webpage and in less that 5 days, I had my evaluation back, I talked to customer service and they were very accommodating Ann’s understanding on my situation. Excellent service!!!
Short and fast
You have the best customer service and you are simply the best 👍🏽
I am still waiting for the verification of my credentials, the credentials evaluation turned out to take much longer then the announced 3 business days. But otherwise impeccable service. Would use your service again.
Excellent service and on time delivery.
I was very happy with how easy was apply for evaluation on website. Customer service is great, everyone was very helpful. Prices and quality leave you very satisfied!
very good and professional company
Quick and easy to deal with. They can answer your question thru chat box and when you enter anything wrong about your application they call you right away.
It is very good supportive one.
Great service with quick acknowledgement of order status
Extremely thorough and professional. I loved the round the clock 'Chat' service. Reassuring.
Excellent as usual! Quality service, knowledgeable agent, fast delivery time.
The application form is quite simple and short. I like the customer care services too. The CS staff are quick and very helpful
The experience was really the best. I got my documents in just 5 days as expected. The evaluation was done well and was very precise with the right balance in grades for every course I took. I am really thankful to IEE to have provided me with the document on time as I could submit it to the universities.
Thanks a lot for International Education Evaluations for help and support.
IEE was so efficient in every way. I'm glad I chose this for my degree analysis. I can't believe they were able to finish my evaluation within a day! And the customer service is really great too! Kudos!
Excellent and quick response
Thank you for do my transcripts evaluation and translation. Very accurate and in short period of time. Thank you so much .
Great service from staff. I have chat with IEE and get an information that I needed.
Was very efficient, received my evaluation in 1 day
Super fast and efficient
It was so good it take less time
Great customer service. Quick Response and I got my Eval done in a timely manner .Would highly recommend!
Excellent support when ever any query over the web and fast assessment !!! Truly appreciate your whole precess of evaluation.
Excellent
They were fast and professional. The report was detailed and widely accepted. Thank you.
Fast and reliable service, it was a pleasure doing business with you!
verry helpful
Amazing work and very accurate evaluation
Very Excellent Job.
Your service is very good, thank you very much.
Great service, prompt responses. Everything was clear.
I'm very happy with the service I received
Thanks for evaluating my degree from Taiwan.
Great service! I got my evaluation in a couple of days and it was also directly provided to the third party that required it. I will definitely use IEE services again.
Very happy with service received. Prompt and most of all demonstrated excellent communication and follow up skills. Keep up the great work.
Great
It helps me to do my planning in wnrolling at college here in the US. It gives a big impact to me and to my big dream in life in the future.
Your company is the best. Very fast in doing a great job.
Excellent
Excellent customer service and very fast delivery time
Very fast evaluation. Done by next day.
Great Service. Always on time with turn around
†he service was quick and the assistant was helpful.
Very good institution, its effectiveness and efficiency impacted me
The process was fast and reliable.
This is best to get your evaluation done. They work with time and speed. better than WES that I used before
Super fast professional service!! Highly recommended.. got my evaluation done in 4 days ..
Am well satisfied with your service. Am only concern is the time during.
Simple, easy and direct to the point, always trying to help.
IEE were quick to respond to my order. My transcript was thoroughly evaluated and sent to my institution ontime.You also have a fantastic 'chat team' - they really assisted me throughout my order process. Thank you IEE.
Our customer support team members are available to answer your questions
24 hours a day via chat,
phone and email!
